A connected journey. From enquiry to itinerary.
Travel involves more than a booking. Customer conversations, itineraries, and team coordination all need a clear place to live. Markeen’s digitalization work for Jawatra Travel spans the customer-facing website and the tools used behind the scenes.
The approach
The scope connects three parts of the business: how travelers discover Jawatra, how the team keeps track of relationships, and how trip work is organized.
What we worked on
01
Website
A digital home for the travel business and its offerings.
02
Project management
A dedicated place to organize work and coordinate travel projects.
03
CRM
A system for managing customer information and relationships.
A practical foundation
The website and internal tools address different stages of the same journey, giving the business a more connected digital foundation.
